FAQ

In what format is provided purchased video?

Video is available in the format specified in the technical description of the clip (see "Picture" field). If you want to get the video format or codec different from indicated in the technical description of the clip, you need to report the desired format or codec in the order comments.


How is calculated the cost of the clip?

Cost of clip for a standard license is listed under the name of the clip on the right side of the screen. If you select a license "Extended" or "Exclusive", additional cost will be appended.


During what period of time video can be downloaded?

Video is available for download without restriction within one month after purchase. In case of problems with downloading video, please contact technical support.


What types of payment available on this site?

For the time being all payments are processed by PayPal.


I don’t have a PayPal account. How a can purchase the video from this site?

You can use “PayPal Express Checkout” payment option also. Mastercard and Visa cards can be processed by PayPal.


Does the credit or debit card data stored on Bmgstock?

No, Bmgstock does not store information about credit or debit cards. Such kind of data are processed by payment system only.